Adexchange Media Limited

Business & Technology

Adexchange help Contact Centres reduce agent workload and improve performance by designing better customer journeys and creating more effective content. We improve results across Chat, SMS, Web, Email, Social, Survey, Live Agent and IVR by bringing the skills to influence customer behaviour and response.
By applying the principles of effective communication to every touchpoint, we typically help our clients:

* Increase self-serve rates
* Reduce agent workload
* Improve digital transformation

Adexchange support over 40 languages. Our low-cost projects help clients maximise their existing channels, deliver specific objectives, reduce operational cost and improve CX.
0345 260 8060
The Old Garage
The Green
Great Milton
OX44 7NP
United Kingdom
By Appointment to:
HM The Queen
HM The Queen
Supplier of Recorded Telephone Messages

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