Business & Technology
Adexchange help Contact Centres reduce agent workload and improve performance by designing better customer journeys and creating more effective content. We improve results across Chat, SMS, Web, Email, Social, Survey, Live Agent and IVR by bringing the skills to influence customer behaviour and response.
By applying the principles of effective communication to every touchpoint, we typically help our clients:
* Increase self-serve rates
* Reduce agent workload
* Improve digital transformation
Adexchange support over 40 languages. Our low-cost projects help clients maximise their existing channels, deliver specific objectives, reduce operational cost and improve CX.
* Increase self-serve rates
* Reduce agent workload
* Improve digital transformation
Adexchange support over 40 languages. Our low-cost projects help clients maximise their existing channels, deliver specific objectives, reduce operational cost and improve CX.
Phone
0345 260 8060
Email
Website
The Old Garage
The Green
Great Milton
The Green
Great Milton
Oxford
Oxfordshire
OX44 7NP
United Kingdom
By Appointment to:
HM Queen Elizabeth II
Supplier of Recorded Telephone Messages
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